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I had a great experience working with Value Wood Floors. Their customer service is top notch - which is why I chose them over competition. They had a great selection... read more of samples in their store and patiently answered all my questions. When I ordered the product- it arrived promptly and I was able to store it at their warehouse before I could pick it up. I am very happy with the floors I purchased from them.
We used Value Wood Floors in 2017 for hardwood floors on our main level. We were so impressed with the product and the service that we used them again... read more this year when we wanted to match our old hardwood floors with the floors that we had installed in 2017. The results are outstanding! Our floors look incredible! Andrew and his staff are friendly and knowledgeable so I highly recommend Value Wood Floors.
Working with Andrew was a pleasure. I’m pleased with the results and would gladly recommend them and work with them again if I were to have flooring done again in... read more the future in a new place. The showroom is nice too. There was some touchup work required mostly involving the adherence of some quarter rounds and a crack in a single floorboard but they addressed it promptly and to my satisfaction. Oleh, the contractor who came to do the touchup work was amazing. Thank you Andrew for everything!
Nowadays it is rare to find a business with the old-fashioned values of fairness, honesty, and pride in their work. Value Woods is one of those rare finds. ... read more We had complex requirements, but they worked hard to resolve our issues -- despite bumps in the road, everything turned out to be gorgeous at the end. If you want floors you're going to enjoy for decades to come, they are the ones to go to. Highly recommended.
Service was exemplary. Excellent experience from start to end.
Fantastic customer service! Always responsive.
Moreno was fast and efficient and the maple wood was beautiful. It was delivered as fast as they could during Covid, and we had 3 separate shipments, one to my... read more house out of town and 2 in Etobicoke which we picked up. Moreno and Andrew were super helpeful and I would highly recommend them.
Amazing service and best pricing.
Gordon at Value Wood Floors is a top notch specialist! Not only did Gordon work with me on design he was most informative on all the products this location provides.... read more We purchased 2500 sq ft of PurParket white oak (Cinder) and 1000 sq ft of Grandeur vinyl floor (not pictured) along with custom stair nosings for both. Gordon kept us up to date on shipments and saved our butts when we needed a few more hundred sq feet due to our contractors miscalculation. He made every step of the process reliable and stress free. Gordon is a standup person all round! Our biggest thanks!
The guys at the shop were super helpful. The floorings are beautiful. It was a pleasure working with them.
Great service, selection and price.
Professional, Quick, and stunning results.
Great products and service. Bought Vintage flooring there and it was perfect.
We recently had our floors done and had a fantastic experience with Gordon at Value Wood Floors. We had the 7 3/4” white oak Nautilus installed throughout our home. From... read more the beginning, Gordon was very patient and thorough, answering all our questions. I changed my mind on the wood and Gordon was very accommodating, going above and beyond to ensure we were happy. We are thrilled with our purchase and I can’t recommend Value Wood Floors enough.
Gordon was very pleasant the first time I entered the showroom . He was patient and listened to everything I said in order to make sure I get the right... read more product and finish I was looking for. They offer amazing high quality products and for a great price. Amazing service and great price. Here is a pic of the floors being laid down.
A great place to get your quality floors. Nice showroom. Michael was great to help us choose the floor we were looking for. He was straightforward and honest. They also... read more helped us when we got short and needed to order more. Very happy with the results in our home!
Wanted to give a huge shoutout to Gordon and the team @ Value Wood Floors for supporting my renovation project! After making countless phone calls to dealers across the... read more GTA to learn more about a specific floor I was interested in, I found Gordon. From the time I met him, I could tell how much he cared about supporting me and making sure I made a great decision with my choice of flooring. He explained to me the grade, finish, and even what I should get (engineered/solid). He also was very patient with my purchase, worked within my timelines and in my budget! Post-install I also got Gordon to order me a touch-up kit to cover up the nail marks on the boards installed on the edges. Overall I had a great experience with Gordon and his team. I highly recommend you visit them if you're in the market for a new wood floor. Here are some before and after pics of the floor. Thx Gordon and team!
Could not have had a better experience with Value Wood Flooring. Their customer service goes above and beyond anything I have experienced. Gordon worked tirelessly to ensure our hardwood flooring... read more arrived as early as possible and kept us updated throughout the whole process. He also helped direct us on which flooring options would best fit our needs all while offering very competitive prices. I would strongly recommend their services, without any reservations, to friends and family.
Absolutely would get my wood floors from Value Wood Floors in the future, and will recommend them to others. Excellent service: friendly patient and professional. Thanks for everything Gordon!
We decided to work with Value Wood Floors for our current home renovation project after our contractor recommended we give Gordon a call. We couldn’t be happier with the result.... read more When shipping delays beyond anyone’s control threatened the entire timeline of our project, he went above and beyond, working with the supplier to come up with a custom flooring solution that we loved even more than our original choice and that could be delivered on time. Thanks Value Wood Floors and Gordon for the beautiful flooring and great customer service!
A great experience all around. Jordan and Keshawn were helpful, informative and patient. I would encourage anyone considering new flooring to talk to them, learn about their products and work... read more with them for a stress-free project. They even sourced products for me that they didn't stock and still offered competitive pricing. I will definitely work with them again.
Value Wood is a must if you're redoing your floors. Purchased from them for two different projects in the last years. Great selection and hard to beat prices. Gordon was... read more a pleasure to deal with. He takes care of your individual needs and manages timing flawlessly. Always followed up with calls and kept me up to date with different steps of the process. Would definitively buy here again.
Gordon and Michael and the crew at Value Wood Floors were great to work with. They were professional and patient. Happy to work with them on my own house and... read more look forward to working with them again on other projects.
Great service and selection.I Recently purchased engineered click flooring for my basement. Gordon was knowledgeable and provided great customer service. Appreciate having everything prepared so quickly.
Great selection. Great service. Very competitive prices. Highly recommended.
Excellent customer service to accommodate my situation. They didn't have to but they went above and beyond. I appreciated that and recommend them
Very helpful and friendly staff
We had a great experience at Value Wood Floors! Gordon is very knowledgeable and extremely patient. Everyone there was very helpful and the customer service is beyond exceptional! My husband... read more and I know nothing about floors, stairs or construction and you guys were so great in answering all of our questions and explaining things to us. We never felt rushed or pressured. I REALLY appreciate it. Great pricing too! We love our Vintage floors! The flooring was a big investment for us and you guys helped ease what could have been a stressful purchase! Will definitely recommend!
We had value wood recommended to us by my inlaws. We had 2 rooms done in hardwood. Gordon did a great job with assisting in getting everything done... read more right, giving us samples and processing the order in a timely manner. Andrzej recommended the perfect wood type to match the wood we had installed already. It turned out great! Very happy with the work and would highly recommend.
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